Privacy Policy.

Effective date: 16 September 2026

1. About this policy

This Privacy Policy applies to personal information collected through ghaim.io, through forms or lead-generation campaigns that link to this policy, and through direct business inquiries sent to Ghaim. In this policy, “Ghaim”, “we”, “us” and “our” refer to Ghaim.

2. Information we collect

We may collect information that you choose to provide to us, including your name, work email address, company name, phone number, service interest, message, project requirements, meeting details and any other information you include in an inquiry.

If you submit information through a third-party lead-generation form, such as a professional networking or advertising platform, we may receive the information you submitted through that platform in accordance with the choices and permissions you made there.

Our hosting and security infrastructure may also process technical information associated with requests to the website, such as IP address, browser or device information, referring page, request time and similar server or security-log data.

3. How we use personal information

We use personal information for legitimate business purposes connected with your interaction with Ghaim, including to:

• respond to inquiries and requests;
• schedule meetings and communicate about potential or existing projects;
• prepare proposals, assessments, statements of work or service recommendations;
• deliver and support services when you become a customer;
• maintain business records and manage customer, partner and prospect relationships;
• protect the website, our systems and users from abuse, fraud or security threats;
• improve our website, communications and services; and
• comply with applicable legal, regulatory and contractual obligations.

Where applicable law requires a legal basis for processing, that basis may include taking steps at your request before entering into a contract, performing a contract, our legitimate business interests, compliance with legal obligations, or your consent where consent is required.

4. Contact forms and Web3Forms

The contact form on ghaim.io uses Web3Forms to process form submissions and forward them to Ghaim. Information you enter in the form is therefore transmitted through Web3Forms before it reaches us. Web3Forms operates its own infrastructure and privacy practices, and its processing may take place outside your country of residence.

Do not submit passwords, payment-card information, government identification numbers, medical information or other highly sensitive personal information through the website contact form.

5. Other service providers and external platforms

We may use service providers where reasonably necessary to operate our website and business. This can include cloud hosting and infrastructure providers, form-processing providers, email and productivity tools, scheduling tools, security services, and professional advisers. For example, ghaim.io is hosted using AWS infrastructure, the contact form uses Web3Forms, and the website may link to Google Calendar for meeting scheduling and LinkedIn for Ghaim's company presence.

When you leave ghaim.io and use a third-party website or service, that provider's own privacy policy and terms apply to the information it collects directly from you.

6. When we share information

We do not sell personal information. We may share personal information with service providers working on our behalf, with professional advisers where necessary, within Ghaim's business operations, with a customer or partner where the interaction requires it, or with public authorities when disclosure is required by law or reasonably necessary to protect rights, security or safety.

7. International processing and transfers

Ghaim serves customers across multiple countries and uses technology providers that may process information in jurisdictions different from the country where you are located. As a result, personal information may be transferred to or processed in other countries. Where applicable law requires safeguards for such transfers, we take reasonable steps to use appropriate contractual, organizational or technical measures.

8. How long we keep information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including responding to an inquiry, maintaining an appropriate record of a business relationship, delivering services, resolving disputes, protecting security, and meeting legal, accounting or contractual requirements. Retention periods can vary depending on the type of information and the context in which it was collected.

9. Cookies and tracking

At the effective date of this policy, ghaim.io does not include advertising or behavioral-tracking scripts in its website code and does not intentionally set advertising or analytics cookies. Standard web-hosting and security infrastructure may still process technical request or log data needed to deliver and protect the website.

Third-party websites that you visit through links from ghaim.io may use their own cookies or tracking technologies under their own policies. If we materially change our use of cookies, analytics or advertising technology on ghaim.io, we will update this policy and provide any notice or choice required by applicable law.

10. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. No internet transmission or storage system can be guaranteed to be completely secure, so you should use appropriate care when deciding what information to send electronically.

11. Your privacy rights

Depending on where you are located and which law applies, you may have rights relating to your personal information, such as requesting access, correction, deletion, restriction of processing, objection to certain processing, data portability, or withdrawal of consent where processing is based on consent.

To make a privacy request, email contact@ghaim.io. We may need to verify your identity before completing a request, and some rights may be subject to legal exceptions.

12. Children's privacy

Ghaim's website and services are intended for businesses and professional users and are not directed to children. We do not knowingly solicit personal information from children through ghaim.io.

13. Changes to this policy

We may update this Privacy Policy as our website, services, vendors or legal obligations change. The effective date at the top of this page shows when this version was last updated. Material changes will be reflected on this page and, where required, communicated through an additional notice.

14. Contact us

For questions or requests concerning this Privacy Policy or Ghaim's handling of personal information, contact us at:

Ghaim
Email: contact@ghaim.io
Phone: +971 55 147 1050
Local presence: Riyadh, Saudi Arabia · Dubai, United Arab Emirates